Privacy Policy

Effective Date: May 11, 2025
Last Updated: Aug 21, 2026

Ren Behan INK LLC (“Ren Behan INK,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit RenBehan.ink, submit a booking inquiry, join a mailing club or membership tier, communicate with us, or otherwise interact with our services.

Ren Behan INK LLC is located in Orlando, Florida, United States.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through our website, booking forms, mailing-club and membership forms, communications, and related services.

This Policy does not apply to third-party websites, payment platforms, social-media platforms, or other services that may be linked from our website. Those third parties maintain their own privacy practices and policies.

2. Personal Information We Collect

Information you provide directly

We may collect personal information that you choose to provide, including:

- First and last name;

- Email address;

- Phone number;

- Mailing address, if you join our mailing club or provide an address for another requested purpose;

- Communication preferences and consent selections;

- Tattoo booking and appointment information;

- Tattoo concept, requested placement, availability, service interest, and other details provided in a booking inquiry;

- Travel-related information, such as whether you are traveling from out of state;

- Photos and other files uploaded for tattoo-placement review or tattoo-design planning;

- Information voluntarily provided about tattoos, scars, skin conditions, or other placement considerations;

- Membership, subscription, mailing-club, or tier-selection information;

- Birthday information, if you choose to provide it for a membership benefit or community feature; and

- Discord username or handle, if you choose to provide it for a membership or community feature.

- Please do not provide personal information that is not reasonably necessary for your booking inquiry, membership, or communication with us.

Information collected automatically

When you visit our website, we and our service providers may automatically collect limited technical and usage information, such as:

- Internet Protocol address;

- Browser type;

- Device type;

- Operating system;

- Referring page or URL;

-Pages viewed;

- Time spent on pages;

- General website interactions; and

- Cookie and similar-technology information.

We use this information to operate, maintain, secure, understand, and improve our website and services.

Sticky contacts and form-memory functionality

Our forms or customer-relationship-management tools may use cookies or similar technologies to recognize a returning visitor or remember information previously entered into a form. This may allow certain contact details or form fields to be retained or pre-filled for convenience. We refer to this functionality in this Policy as “sticky contacts.”

Depending on the technical configuration, sticky contacts may use cookies, browser storage, a device identifier, or another similar technology. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies for this purpose.

Payment information

We do not directly process or store payment-card information through our website. When payment is requested, payment may be handled by third-party payment providers, such as PayPal, Venmo, or Stripe. Those providers collect and process payment information under their own privacy policies and terms.

3. How We Use Personal Information

We may use personal information to:

- Review and respond to tattoo booking inquiries;

- Communicate about consultations, availability, appointments, deposits, invoices, and services;

- Plan, provide, and support tattoo services;

- Review placement photos and tattoo references;

- Send appointment confirmations, reminders, status updates, and other transactional communications;

- Send promotional emails only when you have separately opted in;

- Administer mailing-club, membership, subscription, and tier-based benefits;

- Send physical mail or other materials associated with the mailing club or a membership benefit;

- Use birthday information, if provided, to administer an associated membership benefit or community feature;

- Use a Discord username or handle, if provided, to administer membership access, community-related benefits, or communications;

- Remember form information for returning visitors when sticky-contact functionality is enabled and permitted by their cookie choices;

- Operate, maintain, troubleshoot, secure, and improve our website and services;

- Measure website traffic and performance;

- Maintain business records;

- Detect, investigate, and prevent fraud, misuse, security incidents, and other harmful activity; and

- Comply with applicable legal obligations and enforce our agreements.

4. Email and Text Communications

Email communications

We may use the email address you provide to respond to your booking inquiry and communicate about appointments, services, invoices, memberships, mailing-club administration, or other requested matters.

If you separately opt in to promotional emails or a newsletter, we may send marketing communications. You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email.

Unsubscribing from marketing emails will not prevent us from sending necessary non-marketing messages about an active inquiry, appointment, transaction, membership, or service.

Text-message communications

If you affirmatively opt in to text messages, we may send transactional or appointment-related messages, including appointment confirmations, reminders, booking updates, invoice notifications, and status updates.

Message frequency may vary, and message and data rates may apply. You may opt out of text messages by replying STOP or by following the instructions in the message. Opting out may affect our ability to send appointment-related updates by SMS.

5. Photos, Tattoo References, and Placement Information

We use photos and reference materials you provide for tattoo-related purposes, including placement review, consultation, design planning, and appointment preparation.

We do not use uploaded placement photos or tattoo references for public promotion without your separate permission. We retain this information only as long as reasonably necessary for the purposes described in this Policy, to maintain business records, resolve disputes, or comply with legal obligations.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember information where appropriate, understand website performance, and improve the user experience.

Cookies are small text files stored on your device. They may be set directly by our website or by service providers that support our website.

Strictly necessary cookies

These cookies are needed for core website functionality, security, and the operation of forms or other requested services. They generally cannot be disabled through our cookie-preference tool, although you may be able to block them through browser settings. Blocking these cookies may cause parts of the website not to function properly.

Analytics and performance cookies

We use analytics technologies to understand website traffic and performance, including Google Analytics and analytics features made available through GoHighLevel/LeadConnector. These technologies may collect information such as pages viewed, general interaction data, browser or device information, and IP-address-related information.

Where required by applicable law, we will request your permission before placing or accessing non-essential analytics cookies.

Functionality cookies

Functionality cookies may help the website remember information you previously entered or preferences you selected so that you do not need to re-enter the same information repeatedly. This may include sticky-contact functionality offered through our website, forms, or customer-relationship-management platform.

We use functionality technologies only as necessary to provide a requested feature or, where required, after obtaining your consent. You may change your cookie preferences through the cookie-preference tool made available on our website.

Your cookie choices

You may manage non-essential cookies through our cookie-preference tool, where available. You can also control cookies through your browser settings. Browser-based controls may not prevent all similar technologies, and disabling cookies may affect website functionality.

You may withdraw or change your cookie consent at any time through the cookie-preference link or tool made available on our website.

7. Analytics and Service Providers

We use service providers to help operate our website and business. These may include:

Google Analytics: to measure website traffic, visitor interactions, website performance, and search-performance-related insights.

GoHighLevel/LeadConnector: to support website forms, customer relationship management, booking inquiries, communications, memberships, mailing-club administration, standard website analytics, sticky-contact or form-memory functionality, and other enabled website-functionality tools.

Orthodontic Revolution: which operates the managed GoHighLevel account and may have administrative access to information in that system as necessary to maintain and support the platform.

Payment providers: such as PayPal, Venmo, and Stripe, to process payments when applicable.

Email and SMS providers: to deliver requested, transactional, appointment-related, and—where you have opted in—promotional communications.

The specific cookies, technologies, and retention settings used by these providers may change based on our configuration and the services enabled on our website. We will update our cookie disclosures and consent settings when there are material changes to the technologies we use.

8. How We Share Personal Information

We do not sell personal information for money.

We may disclose personal information to service providers that help us operate our business and provide services, including:

- Website-hosting and website-functionality providers;

- GoHighLevel/LeadConnector, which we use for customer relationship management, booking inquiries, communications, forms, memberships, mailing-club administration, sticky-contact functionality, and related business functions;

- Orthodontic Revolution, which operates the managed GoHighLevel account and may have administrative access to information in the system as needed to maintain and support it;

- Email and SMS communication providers;

- Analytics providers, including Google;

- Payment processors, such as PayPal, Venmo, and Stripe;

- Professional advisers, insurers, and service providers when reasonably necessary for business operations; and

- Government agencies, law enforcement, courts, or other parties when required by law or reasonably necessary to protect rights, safety, or property.

We require service providers to use personal information only for authorized purposes and consistent with applicable contractual or legal requirements.

If you provide a Discord username or participate in a Discord community associated with a membership benefit, your interactions on Discord are also governed by Discord’s own terms and privacy practices. We do not control Discord’s independent handling of information through its platform.

9. Retention of Personal Information

We retain personal information for no longer than reasonably necessary for the purposes described in this Policy.

This may include retaining:

- Booking and appointment information to provide services and maintain business records;

- Mailing-club and membership information while your membership is active and for a reasonable period afterward;

- Mailing addresses while needed to send requested mailing-club materials or administer a membership;

- Birthday information while needed to provide the related benefit or community feature;

- Discord handles while needed to administer the related membership or community feature; and

- Form-memory or sticky-contact information for the period determined by the applicable technology settings or until you clear cookies or withdraw consent, where applicable.

We may retain information longer when reasonably necessary to resolve disputes, enforce agreements, maintain required financial or tax records, prevent fraud or misuse, or comply with applicable legal obligations.

10. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or information about our processing of your personal information.

To make a privacy request, contact us using the information in Section 15 below. We may need to verify your identity before responding. We will respond as required by applicable law.

11. Additional Information for California Residents

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our processing.

Categories of personal information we may collect

In the preceding 12 months, we may have collected the following categories of personal information:

- Identifiers, such as name, email address, phone number, mailing address, Discord username or handle, and IP address;

- Customer-record information, such as contact information, appointment details, membership details, and mailing-club information;

- Commercial information, such as booking, service, membership, subscription, invoice, and transaction-related information;

- Internet or network activity information, such as pages viewed, browser information, cookie information, form interactions, sticky-contact functionality, and website-interaction information;

- Visual information, such as photos submitted for placement review or tattoo-reference purposes;

- Information you voluntarily provide about scars, skin conditions, or tattoo-placement considerations;

- Birthday information, if you choose to provide it in connection with a membership benefit or community feature; and

- Inferences or preferences based on your booking inquiry, communications, membership choices, or website interactions.

We collect this information from you directly, automatically through your website use, and from service providers that support our website and business operations.

Purposes and disclosures

We use and disclose personal information for the purposes described in Sections 3 and 8 of this Policy.

We do not knowingly sell personal information or use it for cross-context behavioral advertising. If our practices change in a way that gives California residents a right to opt out of the sale or sharing of personal information, we will provide the required notice and opt-out mechanism.

California privacy rights

Subject to applicable law, California residents may request to:

- Know the categories and specific pieces of personal information we collected;

- Request deletion of personal information;

- Request correction of inaccurate personal information;

- Receive information about our collection, use, and disclosure of personal information;

- Opt out of the sale or sharing of personal information, if applicable;

- Limit certain uses of sensitive personal information, if applicable; and

- Exercise these rights without unlawful discrimination.

- An authorized agent may submit a request on your behalf where permitted by law. We may require verification of the agent’s authority and your identity.

12. Information for Visitors in the European Economic Area, United Kingdom, and Switzerland

This section applies only to the extent applicable privacy law applies to our processing of your personal data.

Controller

Ren Behan INK LLC is the controller of personal data collected through our website, booking processes, mailing-club activities, and membership-related processes.

Legal bases for processing

Where applicable, we process personal data based on one or more of the following legal bases:

- Consent: for optional marketing communications, optional SMS communications, non-essential cookies or analytics where consent is required, optional birthday information, optional Discord handles, and optional membership-related features;

- Contractual necessity: to respond to a booking request, manage appointments, provide requested services, administer requested memberships or mailing-club benefits, and handle related communications;

Legitimate interests: to operate, secure, maintain, and improve our website and business, provided those interests are not overridden by your rights;

- Legal obligation: to comply with applicable law, regulatory obligations, or lawful requests; and

- Establishment, exercise, or defense of legal claims: where necessary.

Your rights

Subject to applicable law, you may have the right to:

- Request access to your personal data;

- Request correction of inaccurate personal data;

- Request deletion of personal data;

- Request restriction of processing;

- Object to processing based on legitimate interests;

- Object at any time to direct marketing;

- Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal;

- Request data portability where applicable; and

- Lodge a complaint with the data-protection authority in your country or region.

International transfers

We are located in the United States. Information collected through our website or services may be processed in the United States and other countries where our service providers operate.

Where required, we will use appropriate safeguards for international transfers, such as contractual protections or another legally recognized transfer mechanism.

13. Children’s Privacy

Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Our tattoo services, product sales, and subscriptions are intended for adults, and our booking form states that clients must be at least 18 years old for a tattoo. If you believe a child has provided personal information to us, contact us so that we can take appropriate action.

14. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

15. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Ren Behan INK LLC

448 S. Alafaya Trail, Suite 3

Orlando, Florida 32828

Email: [email protected]

Website: RenBehan.ink

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date above.